Privacy Policy
1. Who we are
The Nabu platform is fully operated and managed by Pro (PRO IQ LTD), the party responsible for your data. For any privacy matter: nabuacademypro@gmail.com.
2. Data we collect
| Data | From | Purpose |
|---|---|---|
| Name and phone number | Students, parents, teachers and assistants | Creating the account, signing in, verification by SMS |
| School grade and province | Students | Showing suitable courses |
| Password | Everyone | Signing in. Stored hashed so no one, including us, can read it |
| Activated courses and viewing progress | Students | Resuming playback, and progress for the student, the teacher and the parent |
| Homework and exam answers (photos and text), grades and notes | Students and teachers | Grading and returning papers |
| Device and session information (device type, app version, session identifier) | Everyone | Protecting the account, limiting account sharing across many devices, and protecting lectures |
| Crash reports | Everyone | Fixing errors. Sent only to our own servers, with no message or photo content |
| Photos you choose (an answer or a profile photo) | Whoever uploads them | We upload only the photo you pick; we do not access the rest of your library |
What we do not collect: your location, your contacts, or tracking across other apps and websites. We show no ads and use no advertising trackers.
3. How we use data
- To provide the service: sign-in, courses, lecture playback, homework and grading.
- For security: detecting unauthorized access and protecting content from copying.
- To communicate: verification messages, and in-app notices about homework and grading.
- To improve the service and fix errors.
We do not sell or rent your data to anyone.
4. Who we share data with
- Within the platform: a course's teacher and assistants see only what teaching needs about their students (name, progress, answers and grades). A parent sees the progress of the child linked to their account.
- Technical service providers: a cloud provider hosts our database and files, a specialist streaming provider delivers protected lectures with FairPlay DRM, and an SMS provider sends verification messages. They process data on our behalf and only on our instructions; their servers may be outside Iraq.
- The law: we may disclose data when a valid legal order requires it.
5. Retention and deletion
- We keep account data while the account exists.
- On a deletion request we delete the account and personal data within 30 days of verification; see account deletion.
- Encrypted backups may remain for up to 90 days and are then erased. We may keep limited records to prevent fraud or where the law requires.
6. Students under 18
Many of our students are under 18. A minor uses Nabu with a parent's knowledge and consent, and the parent can follow the child's account and ask to see or delete its data. We show no ads to anyone, and we collect from minors no more than their studies need.
7. Security
Traffic between the apps and our servers is encrypted, passwords are stored hashed, and lectures are protected with FairPlay DRM. No system is perfectly secure, but we review our protections continuously.
8. Your rights
You may access, correct, or ask us to delete your data, and object to its use. Contact us and we reply within 30 days.
9. Changes
If we change this policy in an important way, we announce it in the app before it takes effect and update the date above.
10. Contact
Pro (PRO IQ LTD), operator of the Nabu platform · nabuacademypro@gmail.com